Why voice recording?

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Arunta - Total Recall

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Mercom - Audiolog

AudioLog is a complete, open architecture system for recording, archiving, and playing back multi-media conversations. AudioLog integrates seamlessly into contact centers and public safety environments, either as a standalone recorder/playback unit, or as a dedicated server in an established network. AudioLog records customer interactions on PBX, ACD, and CTI systems, using advanced technology developed by Mercomís in-house engineering to ensure compatibility and ease-of-use. During development of the AudioLog the engineers never lost sight of the basic principles of recording conversations, focusing on:

  • Accuracy & clarity

  • Reliability

  • Security
  • Network-Centric Architecture

  • Cost Effectiveness

  • Ease and Speed of Conversation Retrieval

     

The result is an unmatched digital call recording solution that is equally positioned for stand-alone applications or for use as a resource server on the enterprise network. AudioLog is a state-of-the-art digital Call Recording System that can operate as a stand-alone Recorder.

The primary functions include:


  

Recording audio that is present on the nominated lines (or other sources)


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Permits monitoring and playback of channel audio by authorized users.


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Stores recordings on the systemís Hard Disk(s) for immediate online access.


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Archive recordings onto Digital Tape(s) for long-term storage and playback.


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Creates and maintains a comprehensive Catalogue (database) of recordings.


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Creates and maintains a Library (database) of previously recorded tapes.


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Permits authorized users to easily search for recordings from the Catalogue.


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Permits authorized users to insert a previously recorded tape and easily search for recordings.


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Prevents unauthorized access, modification, monitoring and playback, through the use of a comprehensive security mechanism.


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Utilizes the latest Intel processor, teamed with fast hard drives, for quick access and full-load performance.

AudioLog redefines the state-of-the-art in call recording. Through its native Windows NT networking capabilities, AudioLog brings recorded conversations to the people who need them, when they need them. Unmatched in performance, security, and flexibility, AudioLog is designed to meet your needs today and into the future.

No other system can deliver such a spread of important and relevant capabilities, each of which is designed with you - the user - in mind, combining ease of use, capacity, speed of retrieval, data protection and general system security.

AudioLog Recorder Systems from Arunta represent the finest combination of features and benefits available in the voice recorder market today.

Arunta is an all-Australian company that assembles the Arunta AudioLog Voice recorder with quality components supplied by computer component manufacturers.

      AudioLog main features:

  • Windows NT/2000/2003/XP operating system

  • Up to 144 Channels in one box

  • Remote replay via LAN or WAN

  • Dynamic free seating capability

  • Fully redundant hardware

  • Full 24-hour instant recall

  • Digital or Analogue connectivity

  • Remote monitoring available

  • Multi channel replay

  • Remote playback using PSTN connections

For more information about AudioLog see the brochure.