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AudioLog is a complete, open architecture system for
recording, archiving, and playing back multi-media
conversations. AudioLog integrates seamlessly into contact
centers and public safety environments, either as a standalone
recorder/playback unit, or as a dedicated server in an established
network. AudioLog records customer interactions on
PBX, ACD, and CTI systems, using advanced technology developed by
Mercom’s in-house engineering to ensure compatibility and
ease-of-use. During development of the AudioLog the
engineers never lost sight of the basic principles of recording
conversations, focusing on:
The result is an
unmatched digital call recording solution that is equally
positioned for stand-alone applications or for use as a resource
server on the enterprise network. AudioLog is a
state-of-the-art digital Call Recording System that can
operate as a stand-alone Recorder.
The primary functions
include:
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Recording audio
that is present on the nominated lines (or other sources)
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Permits monitoring
and playback of channel audio by authorized users.
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Stores recordings
on the system’s Hard Disk(s) for immediate online access.
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Archive recordings
onto Digital Tape(s) for long-term storage and playback.
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Creates and
maintains a comprehensive Catalogue (database) of recordings.
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Creates and
maintains a Library (database) of previously recorded tapes.
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Permits authorized
users to easily search for recordings from the Catalogue.
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Permits authorized
users to insert a previously recorded tape and easily search
for recordings. |
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Prevents
unauthorized access, modification, monitoring and playback,
through the use of a comprehensive security mechanism.
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Utilizes the latest
Intel processor, teamed with fast hard drives, for quick
access and full-load performance. |
AudioLog
redefines the state-of-the-art in call recording. Through
its native Windows NT networking capabilities, AudioLog
brings recorded conversations to the people who need them,
when they need them. Unmatched in performance, security, and
flexibility, AudioLog is designed to meet your needs today
and into the future.
No other system can
deliver such a spread of important and relevant capabilities, each
of which is designed with you - the user - in mind, combining ease
of use, capacity, speed of retrieval, data protection and general
system security.
AudioLog Recorder
Systems from Arunta represent the finest combination of
features and benefits available in the voice recorder market
today.
Arunta is an
all-Australian company that assembles the Arunta AudioLog Voice
recorder with quality components supplied by computer
component manufacturers.
AudioLog
main features:
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Windows
NT/2000/2003/XP operating system
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Up to 144 Channels in
one box
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Remote replay via LAN
or WAN
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Dynamic free seating
capability
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Fully redundant
hardware
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Full 24-hour instant
recall
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Digital or Analogue
connectivity
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Remote monitoring
available
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Multi channel replay
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Remote playback using
PSTN connections
For more
information
about AudioLog see the
brochure.
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